Healthcare Quality Overview Workshop Course Materials

Healthcare Quality Overview Workshop Course Materials2016-01-08T09:38:17+00:00

Please download the following documents, and print/save them accordingly. Hard copies will not be provided at the Workshop.

NOTE: the documents below should open in a new tab on your browser when you click their respective links (you can download/save them from there). If you have any trouble, please contact me at and I will email them directly to you.

Chapter 1 - Healthcare Basics

Chapter 2 - Quality Leadership

Chapter 3 - Performance Measurement

Chapter 4 - Information Management

Chapter 5 - Patient Safety

Chapter 6 - Accreditation, Licensure

Data Table to print out

Test taking tips

Weighted Means to print out


Contact Info

5160 Van Nuys Blvd., #326 Sherman Oaks, CA 91403

Phone: (800) 230-3163

Fax: (866) 722-3277


New Job Openings