Please download the following documents, and print/save them accordingly. Hard copies will not be provided at the Workshop.
NOTE: the documents below should open in a new tab on your browser when you click their respective links (you can download/save them from there). If you have any trouble, please contact me at email@example.com and I will email them directly to you.
Chapter 2 - Quality Leadership
Chapter 3 - Performance Measurement
Chapter 4 - Information Management
Chapter 6 - Accreditation, Licensure