California Association for Healthcare Quality



Exempt Position
Contra Costa County Health Services
Monthly Salary: $19,591

Contra Costa Health Services is looking for a seasoned, dynamic, and results driven individual to serve in the capacity of Chief Quality Officer. If you are looking for an exciting opportunity to be a part of an organization that strives to improve the health and wellbeing of all residents of Contra Costa County, this may be the right opportunity for you! With responsibility for the overall operations of the Safety and Performance Improvement program, you will play a vital role in the organization’s continuous improvement initiatives to ensure that our patients continually receive quality care.

The successful candidate will have: expert knowledge of complex health care systems, the ability to communicate effectively with various internal and external customers, excellent writing and oral presentation skills, the ability to respond to sensitive matters appropriately, quickly, and succinctly, and to effectively lead a team.

The Health Services Department employs over 4,700 individuals and serves the residents of Contra Costa County by providing critical services and safety net care through divisions that include the County Hospital (CCRMC) and Ambulatory Clinics; Environmental Health; Hazardous Materials Programs; Behavioral Health; Emergency Medical Services; Public Health; Health, Housing and Homeless Services, and the Contra Costa Health Plan.

Management Responsibilities:

• Develops, implements and evaluates the organization’s continuous quality improvement initiatives and activities
• Develops goals and objectives for the division
• Establishes continuous and accountable processes for measuring and improving the quality and appropriateness of patient care services
• Ensures a safe patient environment and adherence to safety practices
• Develops and maintains strong collaborative relationships with organization-wide divisions and members of the medical staff to ensure open communication and the sharing of information
• Serves as the quality liaison between the Contra Costa Regional Medical Center, Health Centers and the Contra Costa Health Plan

Minimum Qualifications:

Education: Possession of a Master's degree from an accredited college or university with a major in Business Administration or a health related field.

Experience: Four years of full-time experience in an administrative capacity in a health care system with at least two years of experience in performing duties related to continuous quality improvement.

Substitution: Possession of a Bachelor's degree from an accredited college or university with a major in Business Administration or a health related field, and two additional years of qualifying experience may substitute for the Master's degree.

Final Filing Date: March 13, 2020

Application Requirements: Candidates are required to submit an online application at no later than March 13, 2020. All applicants must attach a resume and letter of interest. Applications without the required supplemental documents will not be considered.

Tentative Application Review: Week of March 23, 2020

Interview: Following a review of the applications, a select group of the most qualified candidates will be invited to interview.

To view the typical tasks, knowledge, skills and abilities associated with this position, please visit our website to see the detailed job description.

Equal Opportunity Employer

Job Openings

Apply Online


Contra Costa County Health Services

Martinez, CA

Job Type: Employee

Job Status: Full Time

EOE / Drug Free Workplace