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QUALITY CONSULTANT

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University HealthCare Alliance
Newark, CA

QUALITY CONSULTANT

Newark, CA

University HealthCare Alliance (UHA) has a new opportunity for a Quality Consultant. This position will be based in our Administrative Offices in Newark, CA. University HealthCare Alliance is a medical foundation partnered with Stanford Health Care and Stanford Medicine. UHA was formed with a mission to provide excellent medical care through exceptional access and service in communities around the Bay Area, and a vision to heal humanity through science and compassion, one patient at a time.

The Quality Consultant serves as the primary Quality Clinician with oversite of quality documentation for UHA clinicians. The successful candidate will work to develop and implement standard workflows that ensure organizational quality goals are adequately addressed.

Key Responsibilities for this role include: 

    • Coordinates the interrelationships and serves as liaison between the Accountable Care Quality Committee and the affiliated medical groups’ quality committees to ensure alignment and execution of goals

 

    • Represents UHA, along with UHA physician leaders, as a participant on Stanford system-wide quality committees

 

    • Collaborates with the Director of Clinical Quality and medical staff leadership to design, implement and report quality indicators related to physicians and advance practice providers

 

    • Researches and reports to the Director of Clinical Quality and other UHA leadership on regulatory and accreditation standards to ensure compliance throughout UHA

 

    • Leads efforts to ensure evaluation, implementation and best practices in support of any accreditation

 

    • Develops and implements the site visit review process for collection of key indicators for approved criteria (i.e. quality, patient satisfaction and risk assessment) of new providers and groups; establishes action plans post-go-live and follows through on their completion

 

    • Designs, implements and reports an ongoing monitoring system of reporting clinic performance to assure quality, safety and risk standards performance within regulatory requirements and best practice

 

    • Assists with implementation of programs to document supervision and performance of Allied Health Providers in relation to their state scope of practice and licensure standards

 

    • Works with the Director of Quality and clinic leadership to establish consistent processes to receive, respond, report and track patient complaints across UHA

 

    • Actively contributes to a culture of improvement and safety across UHA

 

    • As appropriate, participates in implementation of customer service, C-I-CARE, LEAN and other improvement initiatives and programs

 

    • Advises on clinical work flow improvements associated with integration of Electronic Health Record into clinical processes

 

    • In collaboration with the Director of Quality and UHA leadership, designs and implements clinical staff education and competency programs

 

    • Serves as a resource to assist in investigation, follow-up and response to significant patient complaints, unusual events or risk events; and as appropriate, recommends policy and practice changes to decrease frequency and severity of events

 

    • In collaboration with Office of General Council and Stanford Risk Management, develops and implements an early warning system to identify and resolve potentially compensable events

 

Job Qualifications:

    • Bachelor’s degree required; advanced degree in Health Administration, Public Health or Nursing preferred

 

    • Minimum of 5 years of ambulatory, performance improvement experience

 

    • Demonstrated ability to implement new programs/projects with focus on continuous process improvement across multiple projects at multiple sites concurrently

 

    • Strong communication, collaboration, influencing, teamwork and project and time management skills

 

    • Familiarity with comparative databases and statistical methodology preferred

 

 

Please apply online using link provided:

https://uhahealth.igreentree.com/CSS_External/CSSPage_Referred.ASP?Req=UHA-11303

For more information, please visit http://universityhealthcarealliance.org/

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status or on the basis of disability.

 

 

 

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