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Chief Quality Officer/Area Quality Leader

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Kaiser Permanente
Vallejo, California

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For your career. And for health. When you join Kaiser Permanente, you not only build a rewarding career—you impact the future of health care. The nation’s leading nonprofit integrated health plan, Kaiser Permanente is supported by the professionals who build our systems, strengthen our facilities, and shape our future. Join us and take a stand for your future in Vallejo, California.


Chief Quality Officer/Area Quality Leader


In this role, you will drive clinical quality and safety programs. You will be responsible for the strategic development, planning, and control of health plan and hospital’s quality programs and for leading the implementation of compliant programs at the facility, including associated alliance hospitals and other non-Kaiser Foundation Hospital facilities. You will also facilitate the development of programs and processes that meet regulatory requirements; focus on organization-wide systems and processes for improvement, including clinical quality management, risk management, AR&L and patient safety activities, in collaboration with clinical and administrative personnel. You will be responsible for overseeing and facilitating internalization and monitoring of regional/sub-regional services; ensuring practitioner review and oversight meets internal standards; quality program oversight, associated medical staff issues, member concerns and grievances, to ensure submission to accreditation and regulatory bodies are timely and accurate; and ensuring that processes supporting submissions are reliable. Other duties include facilitating health plan assessment of quality programs at the medical center including MDQR and developing strong collaborative leadership relationships with The Permanente Medical Group, external regulatory agencies, accreditation bodies, and employer groups. In addition, you will have joint accountability to develop systems and corrective action plans for the facility to meet regulatory compliance.


Qualifications include:

    • At least ten years of experience in clinical and management roles in a health plan or multi-faceted health care system and multi-provider settings


    • A master’s degree in business, health care, public administration, or a related field


    • A clinical license such as RN or Pharm.D. preferred


    • Thorough knowledge of quality assurance, quality improvement, utilization review, risk management, and accreditation and licensing requirements including The Joint Commission, NCQA, Knox-Keene Act, Federal HMO Act, CMS, Cal-OSHA, Public Employees Medical and Hospital Act, HIPAA, and Medi-Cal regulations and standards.


    • Track record achieving superior results that demonstrate performance improvement, quality, and service outcomes


    • The ability to work in a Labor/Management Partnership environment



For immediate consideration, please visit for complete qualifications and job submission details, referencing job number 632072. For more information, please contact Shannon Kelly at 510-853-7663 or email her at


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.




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