Jennifer Hoke RN, MSN, CPHQ
An RN since 1980, Jennifer has had experience in many acute and long term care areas. She is currently a Nurse Consultant, Program Review with the California Correctional Health Care Services (CCHCS). She works with the Professional Education Unit within the Nursing Services Branch. She also does a variety of special projects for CCHCS. She obtained her CCHP (Certified Correctional Healthcare Professional) certification in 2013. Previously, Jennifer worked with the California Department of Public Health, Licensing & Certification Program from 2000 through early 2013. There she held a variety of positions that included: Health Facility Evaluator Nurse; QA & Training Specialist; Chief of Certification and Regulations, and Infection Control Consultant. Jennifer belongs to several professional organizations including the California Association of Healthcare Quality, the National Association of Healthcare Quality, Sigma Theta Tau International Honor Society of Nursing, and American Association of Legal Nurse Consultants. Jennifer served two terms as CAHQ secretary, from 2008 - 2012.
Ashley Parks MPH, CHES, CPH, CPHQ, HACP, CPHRM, CSSBB, CHTS-IM, PMP
Ashley Parks is the Director of Quality and Risk Management at HealthSouth Tustin Rehabilitation Hospital in Tustin, CA. She is also a Lecturer/Part-Time Faculty at the California State University, Dominguez Hills; a Project Manager in Revenue Cycle Management at Hoag Memorial Hospital Presbyterian in Newport, CA; a Research Associate/Project Manager in Health DATA Program at the University of California, Los Angeles (UCLA) in Los Angeles, CA and is a Clinical Data Analyst at Glendale Adventist Medical Center in Glendale, CA. She is a healthcare professional with more than a decade of experience in healthcare quality, health policy research, decision support and quality improvement. Her areas of expertise include quality analysis and performance improvement; financial analysis and administration; data reporting and information technology; health services research; and project management.
Prior to her current roles, Ashley worked as a Senior Decision Support Analyst/Management Analyst III at Natividad Medical Center (County of Monterey); as Management/Contract Analyst at Monterey County Health Department; and as a Quality Analyst at Adventist Health – Northern California.
Ashley is expected to receive her Doctorate in Public Health degree in Health Services Leadership from the UCLA in December, 2013. She received her Master in Public Health degree and her Bachelor of Science degree in Health Science from the California State University, Fresno in Fresno, CA. She has multiple certifications including Certified Health Education Specialist (CHES), Certification in Public Health (CPH), Certified Professional in Healthcare Quality (CPHQ), and Certified Lean Green Belt.
Maria Faulve-Montojo RN, MSN, CPHQ
Maria Faulve-Montojo is the San Mateo Service Area Director of Quality at Kaiser Foundation Hospitals, covering Redwood City and South San Francisco in the Bay Area. Her responsibilities include oversight of area-wide performance improvement initiatives; data generation, performance measurement and analysis; core and global measures; stroke and sepsis programs; peer and department reviews; support for medical staff functions; and support for survey readiness activities. She is currently a participant of the Change Agent Program for the Bay Area healthcare leaders at the University of California, San Francisco (UCSF) Center for the Health Professions in San Francisco, CA. She is also a nurse volunteer for the Medical Volunteers for Disaster Response (MVDR) in Santa Clara County, CA.
Prior to her role as the San Mateo Service Area Director, Maria was the Director of Quality at Kaiser Foundation Hospital – South San Francisco. She also worked at Sutter Health Sacramento Sierra Region in Sacramento, CA as the Quality Management Executive for six Sutter hospitals in five different counties; at O'Connor Hospital in San Jose, CA as the Director of Quality Management; and at Stanford Hospital and Clinics, in Stanford, CA in a variety of nursing staff and management roles with progressive levels of responsibilities. In addition, she volunteered as a part of the medical crew in a number of AVON 3-Day Breast Cancer Walks in the Bay Area and as a counselor in the Support Network for Battered Women in Mountain View, CA.
Maria graduated with honors earning her Master of Science in Nursing degree at San Francisco State University, in San Francisco, CA and she graduated magna cum laude earning her Bachelor of Science in Nursing degree at California State University, Stanislaus, in Turlock, CA. She acquired her Executive Leadership Certificate from Cornell University in Ithaca, NY. She received her Certified Professional in Healthcare Quality (CPHQ) certification from the Healthcare Quality Certification Commission (HQCC) of the National Association for Healthcare Quality (NAHQ).
Dan Price MSQA, CPHRM, RHIT
Dan Price is the Director of Regulatory Compliance and Performance Improvement at Children's Hospital of Orange County (CHOC) in Orange, CA. Dan brings a strong background in regulatory affairs and facilitation of regulatory compliance in the acute hospital setting to his duties at CAHQ.
Alberta Pedroja PhD, CPHQ, HACP
Alberta Pedroja has been working in the field of Quality and Safety for over twenty years. During this time she has had responsibility for accreditation, performance improvement, case management, disease management, infection prevention and patient safety. After eight years as an independent consultant addressing problems in distressed hospitals, she took a position with St. Vincent Medical Center as the Director of Quality Services. Alberta has her doctorate in Applied Statistics and is a Certified Professional of Healthcare Quality (CPHQ) and a Healthcare Accreditation Certified Professional.
Kim Werkmeister RN, BA, CPHQ
Ms. Werkmeister is a National Improvement Advisor working with the American Hospital Association / Health Research Educational Trust Hospital Engagement Network (HEN), the largest HEN in the nation. As an Improvement Advisor, she is responsible for working directly with State Hospital Associations to drive improvement in hospital acquired conditions and patient harm in hospitals across the country. In addition, Ms. Werkmeister is the lead Improvement Advisor for the Hospital Engagement Network for the Perinatal Harm initiative, the VTE Reduction initiative and the Psychiatric Affinity Group initiative.
Prior to this, Ms. Werkmeister worked with hospitals across California to improve patient outcomes, implement best practices, set up Quality/Risk programs, and prepare for and respond to licensing and accreditation activities. She served as an improvement advisor for both the California Public Hospital Improvement Collaborative and the California Partnership for Health/Patient Safety First Collaborative. She also served as the lead improvement advisor for the ICU Mortality Reduction Collaborative, a project focusing on reduction of mortality and morbidity in ICU care across the state of California.
Ms. Werkmeister was formerly a Director of Quality and Risk Management at two Southern California hospitals where her role included oversight of all performance improvement, peer review, risk management, patient safety, infection control, case management and regulatory/compliance/licensing activities for each hospital.
She is a Certified Professional in Healthcare Quality (CPHQ), a member of the American Society for Healthcare Risk Management and the California Association for Healthcare Quality. Ms. Werkmeister is a Registered Nurse and graduated with a Bachelor of Arts degree from California State University Fullerton.
Crystal Green MSM
Crystal Green is the Pacific and Western Regional Business Development lead at DNV GL Healthcare in Los Angeles, CA. She is responsible for the entire DNV GL Healthcare suite of services which include Hospital Accreditation Integrated with ISO 9001, Managing Infection Risk Certification as well as a broad array of Healthcare Training Programs such as Auditing the Healthcare System.
Crystal has over fifteen years of experience in the healthcare industry with over ten years of expertise in supporting organizations in Medicare/Medicaid coordination, quality improvement, and alignment of strategic business strategies within hospital, payer and government markets. Crystal has held a number of leadership positions including Regional Director McKesson Health and Western Region Account Lead at Johnson & Johnson Diabetes Franchise. She possesses a Master of Science in Management with an emphasis in Organizational Development from Regis University and Bachelor of Psychology from University of Nebraska. Crystal is currently working towards her CPHQ.
Margaret Agtual RN, MSN, CMSRN
Margaret Agtual is the Unit Educator at Stanford Hospital in Stanford, CA. She has been a registered nurse for over 20 years. Her experience includes Assistant Patient Care Manager of a medicine unit, and currently a Nursing Supervisor overseeing an acute care hospital and Skilled Nursing Facility, as well as a Unit Educator of a medicine unit and an Intermediate ICU. She has always been actively involved in Quality Management, Process Improvement, Patient Safety, Risk Management, Patient Relation and Infection Control.
Margaret holds a Bachelor’s degree in Nursing and a Master’s degree in Nursing Administration. She is a Certified Medical-Surgical RN (CMSRN), and a certified Maria O'Rourke Professional Role Based Coach, a professional role-based practice function engaging all staff to perform according to ANA standards.
Kathy Fenton Brown RN, MBA, MSN, CPHQ
Kathy is a seasoned health care professional in the San Francisco Bay Area interested in connecting with colleagues across California to lead change as demanded by the limited resources available. She brings experience from the bedside, clinical leadership, financial management, and as Director of Quality, Accreditation, Regulatory and Licensing, Risk and Patient Safety and Performance Improvement at a magnet hospital, an academic medical center and a large integrated HMO at the regional and local levels.
Kathy looks forward to learning from experienced colleagues and mentoring new professionals in the health care reform arena, and has particular interest in improving the quality of care delivered to patients, the efficiency of the process, the financial implications of efforts to improve the quality of care delivered and how these changes are measured. She hopes to grow CAHQ membership and increase the knowledge base of the professionals associated with the Association through timely, pertinent and critical educational programs.